We ship with FedEx within the United States and DHL for international sales.
Ground-$15 flat rate
2-Day-$35 flat rate
Overnight-$40 flat rate
The price of International shipping is a flat rate. Duties and taxes are not included in the total at checkout. They are determined by the customs agency within the destination country. Although charges are not always incurred, assessment of duties and taxes will be based on the value of the order and the tax-free threshold, if it exists, for goods imported into the destination country. Payment of any duties and import taxes is the responsibility of the recipient, and these fees are collected at the time of delivery. The international shipping cost incurred at the time of check out is non-refundable. Customers will not be refunded the shipping cost in the event that an International Shipment is refused by the receiver.
If your country is not listed, please contact email@example.com for shipping rates. For Local Deliveries in the New York City area, orders must be placed before 4pm to receive same day delivery. Saturday and Sundays we will try to deliver same day but should be expected next day.
Returns & Exchanges
DUNCAN accepts returns and exchanges of unused, unwashed, unaltered, and undamaged garments within 5 days of delivery, provided that all original tags are still attached.
Items purchased with email markdown codes are eligible for store credit or exchange only. This excludes the Welcome 10% code for email sign up, the purchase is eligible for credit card refund.
All Seasonal Sale markdowns are eligible for store credit or size exchange from available existing inventory. All items marked Final Sale on the product page are not eligible for refund.